Effective: June 30th 2020
If you have any questions about this GDPR note or are concerned about the privacy of your data, please contact us on hello@lochinverlarder.com.
GDPR RULES
The General Data Protection Regulation (GDPR) was put into effect on May 25, 2018. It regulates privacy and security standards for every business that captures information.
Your information must be tied to one or more stated uses of your information, so that you the consumer can either "Opt-In" or "Opt Out" of specific uses of your data.
You must be clear about which service you are opting-in or opting-out from.
Today some browsers allow you to navigate the internet "incognito", unknown to computers which serve you webpages.
However you also need to submit information to buy things online, or to subscribe to a certain digital newspaper, for example.
In the e-commerce instance there is "legitimate use" of your data to complete an online transaction as you check-out a basket order; but in the newsletter or newspaper example, you need to "subscribe", ie purposefully Opt-In, to receive that service. The information provider needs to store your details to be able to send you the information service you requested.
At Lochinver Larder we ask for you information under specific GDPR Subscriptions, and explain below what they are.
A) UK Regulatory
1. COVID 19 REGISTRATION
With the easing of Coronavirus Lockdown, the UK Government has advised it is mandatory for bars and restaurants to capture customer information, for the benefit of supporting the Government's Track & Trace capability.
You are required to register your information before being served at any of our payment terminals. Your email address will be stored in a separated Covid 19-only contact list for 4 weeks from that payment/visit date, or as stipulated by UK Government advice, and will not be linked directly to any of our marketing subscriptions. That is our promise to protect your privacy. Signing into Covid 19 Registration will not automatically link you to any marketing activity by Lochinver Larder.
B) GDPR "OPT-IN": FOR MARKETING SUBSCRIPTIONS
To receive the benefits of any of our Marketing Subscriptions you will need to separately "Opt-In" to the use of your email and other personal information.
Each of these marketing subscriptions require a GDPR opt-in for the use of your email, and the additional details we collect from you. At any time you can opt-out of one, some or all of these Subscriptions.
1. NEWS AND OFFERS
Our main newsletter giving you updates on special discounts, Lochinver Larder and local Assynt news.
2. PIE CLUB MEMBERSHIP
Membership offers members a 10% Discount when buying Pies and Beers at our riverside Pie Shack onsite at Lochinver Larder, as well as a monthly Pie Club newsletter for pie 'aficionados' : sharing pie recipes, extreme pie locations and anything pie related! For our "excited-as-pie" customers.
3. VISION NEWSLETTER
A newsletter that shares ideas, concerns and issues with the future plans for building out the loch and riverside site into a daytime and evening hospitality location with micro-brewery, onsite smoke-house, community meeting spaces, deli, evening restaurant, and riverside deck spaces. A chance for our locals and repeat customers to have their say and input ideas for the new space we are re-imagining.
C) "LEGITIMATE USE": ONLINE SHOPPING
Online shopping via our internet service requires "legitimate use" of personal details to support billing and basket check-out processes. Information is captured to ensure proper delivery of your orders and keeping in touch with you about the commercial transactions you make online.
1. CLICK & COLLECT
Note Click & Collect has been discontinued in 2024, as our indoor pie shop now offers hot and cold takeaway orders at the shop-counter, or seated service at the dining tables.
We previously used e-commerce platform Shopify to help you assemble a Click & Collect order online. Payment details are not kept by Lochinver Larder, but your contact details are help in our Hubspot CRM (Customer Relationship Management) platform as a record of transactions.
Due to "legitimate use" of your personal data, this transactional information does not require GDPR "opt-in".
You will have a separate optional tick box made available to you at checkout to "opt-in" to News and Exclusive Offers (as above in Section 2). If you chose not to opt-in to "News & Exclusive Offers" your personal details remain simply as an e-commerce transaction record: what you bought and when.
2. PIES BY POST
We use e-commerce platform Shopify to help you assemble an order online. Payment details are not kept by Lochinver Larder, but your contact details are held in our Hubspot CRM (Customer Relationship Management) platform as a record of transactions.
Due to "legitimate use" of your personal data, this transactional information does not require GDPR "opt-in".
You will have a separate optional tick box made available to you at checkout to "opt-in" to News and Exclusive Offers (as above in Section 2). If you chose not to opt-in to "News & Exclusive Offers" your personal details remain simply as an e-commerce transaction record: what you bought and when.
Contact us
We respond to all requests that we receive from individuals who wish to exercise their data protection rights in accordance with applicable data protection laws.
Questions, comments and requests regarding this privacy policy are also welcomed.
You can contact us with your request or questions by sending an email to hello@lochinverlarder.com or fill in the form below.
OPT-OUT
We cannot offer an opt-out for the separate COVID 19 REGISTRATION during the four weeks we are required to store customer information for UK Government's Track & Trace programme, but you can opt-out of our Marketings Subscriptions.
Opt-Out of any marketing subscriptions by completing the form below...
